SHIPPING & RETURNS
Shipping Policy
We ship only from Israel to Israel. The shipping cost depends on the product.
International shipping is not available.
Shipping Time:
For each shipping, the handling time will be within 0 – 3 days.
We ship from Israel to Israel, the standard shipping time: 3 – 7 days.
Once the product is shipped, the customer will receive a tracking number via email.
Return Policy
Products purchased from Fidget IQ authorized Marketplace sellers are subjected to the authorized Marketplace sellers’ return policy. Therefore, customers may contact the sellers for return requests.
Products purchased through the Website are eligible for returns within 21 days of receiving the Fidget IQ. The refund will only be accepted in closed and unopened packaging. The customer needs to send back the items that he wants to return, and we will refund the amount paid for the item. The customer is responsible for the cost of shipping the item back to our warehouse.
Fidget IQ warehouse address:
20 Ha-Rav S Sha’ulzon St. zip 9540026, Jerusalem, Israel
Please inform us about shipping by email: [email protected]